FAQ

Why are the insects in Entoma pet food ?

Insects are one of the best alternative proteins to traditional meat. Not only do they have excellent nutritional quality, but their production also wastes much less on our precious natural resources such as water and natural spaces. Finally, they emit far less greenhouse gases, do not require pesticides or synthetic molecules.

What type of insects are found in Entoma’s recipes ?

The insect meat used is made from larvae from flies of the species Hermetia Illucens, bred on specialized farms and fed a unique mixture from local sources and valuing human waste (leftover cereal, fruit and vegetables).

Do you use whole insects?

We do not use whole insects but insect flour. To obtain this raw material, insect larvae are subjected to several stages of transformation: drying, lipid separation by pressing, transformation into flour and finally conditioning.

Where can I buy Entoma petfood ?

Our pet food are available directly online on our secure platform. They are also available in some specialized stores in France, Denmark, Germany, UK, Luxembourg and Sweden. (see list)

What are your delivery times?

We deliver within a maximum period of 5 to 7 days via La Poste. After your order, you will receive an email containing a tracking number to be able to track your delivery.

Where do you deliver?

We deliver in metropolitan France and in some countries of Europe: Benelux, Germany, Switzerland, Luxembourg, Italy, Spain Portugal, United Kingdom, Czech Republic, Poland, Austria, Sweden, Denmark, Norway.

What if I'm not home?

Deliveries are handled by LaPoste and its partners. Your parcel tracking number is communicated to you in order to organise your delivery in the best way.

Is there a delivery charge?

Shipping costs are calculated depending on the distance to be travelled for a maximum of 5 EUR or equivalent in local currency, per order.

What are the payment methods available?

For security reasons, payments are made only online, by credit card or PayPal.